Question 1

According to Michael Hammer, what are the seven "deadly sins" of performance measure to avoid?

Accepted Answer

Business consultant Michael Ha...

Question 2

Controlling by profit and loss is most commonly used for the entire enterprise and, in the case of a diversified corporation, its divisions.

Accepted Answer

A) True 
 B)False

Question 3

The use of rules, regulations, and authority to guide performance is referred to as _____ control.

Accepted Answer

A)   clan
B)   bureaucratic
C)   market
D)   concurrent
E)   feedbackF) A) and B)
G) A) and C)

Question 4

_____ detect and correct significant variations, or discrepancies, in the results of planned activities.

Accepted Answer

A)   Quality standards
B)   Quantity standards
C)   Control systems
D)   Performance systems
E)   Communication strategiesF) C) and D)
G) B) and E)

Exam 14: Managerial Control

The use of rules, regulations, and authority to guide performance is referred to as _____ control.