Question 1

The human resource manager's job is easier today than it was in the past because a growing percentage of the work force is highly educated and well-prepared for jobs in the contemporary business environment.

Accepted Answer

A) True 
 B)False

Question 2

The information contained in performance appraisals helps managers:

Accepted Answer

A)  write job descriptions.
B)  compute the firm's overall performance in terms of a rate of return on investment.
C)  evaluate job applicants.
D)  make decisions about promotions,compensation,training,and firing.E) All of the above
F) B) and C)

Question 3

Steve is gathering information about the names,ages,education,specialized skills,and capabilities of all of his firm's employees.The information Steve is acquiring suggests he is working on a:

Accepted Answer

A)  performance evaluation.
B)  human resource inventory.
C)  job description.
D)  Gantt chart.E) All of the above
F) B) and C)

Question 4

Affirmative action programs are the least controversial method of correcting job inequities created by past discrimination.

Accepted Answer

A) True 
 B)False

Question 5

Discrimination against whites and males is referred to as:

Accepted Answer

A)  de facto discrimination.
B)  qualification dissonance.
C)  conditional inequality.
D)  reverse discrimination.E) B) and C)
F) B) and D)

Question 6

A disadvantage of job sharing is that it requires a firm to hire,train,motivate,and supervise more employees.

Accepted Answer

A) True 
 B)False

Question 7

The most common reason for hiring contingent workers is that they improve worker morale.

Accepted Answer

A) True 
 B)False

Question 8

In a(n) ______________ an inexperienced worker learns by working alongside an experienced employee to master the skills and procedures of a craft.

Accepted Answer

A)  orientation period
B)  simulation period
C)  indentureship program
D)  apprenticeship programE) None of the above
F) A) and B)

Question 9

Most workers resist taking advantage of flexible work schedules because:

Accepted Answer

A)  they believe doing so may hurt their careers.
B)  the plans usually require them to take a pay cut.
C)  their existing schedules already fit their lifestyles.
D)  such schedules give them less time to interact with other workers in the organization.E) B) and D)
F) None of the above

Question 10

The Hay compensation system gives managers the flexibility to adjust pay for workers to reflect the value of their contribution to the firm.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following is an external recruitment source?

Accepted Answer

A)  college placement bureaus
B)  promotion of a current employee to a new position
C)  transferring an employee in from a different office
D)  recommendations of employeesE) B) and D)
F) None of the above

Question 12

Many firms are now contracting with outside companies to administer their employee benefits plans.

Accepted Answer

A) True 
 B)False

Question 13

Almost 10 million U.S.workers now telecommute,working several days each month,at home.

Accepted Answer

A) True 
 B)False

Question 14

Job rotation helps lower-level managers prepare for higher-level positions by:

Accepted Answer

A)  letting them assume upper management positions for a limited time period.
B)  exposing them to different functions within the organization,thus giving them the broad perspective needed by top managers.
C)  helping them hone their highly specialized technical skills.
D)  giving them the opportunity to learn about every aspect of work performed in their department by spending a day doing the job of each person within the department.E) A) and C)
F) None of the above

Question 15

A ____________ is a statement that identifies the minimum qualifications required of a worker in order to perform a specific job.

Accepted Answer

A)  job description
B)  performance criteria review
C)  human resource inventory
D)  job specificationE) All of the above
F) A) and D)

Question 16

Recent court cases include drug-addicted employees who claim their addiction is an illness,and therefore,they are protected from wrongful discharge under the American with Disabilities Act.

Accepted Answer

A) True 
 B)False

Question 17

The ultimate resource of a firm is its:

Accepted Answer

A)  business plan.
B)  marketing mix.
C)  capital budget.
D)  employees.E) A) and C)
F) A) and B)

Question 18

The ____________ protects individuals over the age of 40 from discrimination based on age with respect to issues such as hiring,promotions,job benefits,and assignments.

Accepted Answer

A)  Age Discrimination in Employment Act of 1967
B)  Equal Employment Opportunity Act of 1998
C)  Fair Labor Standards Act of 1938
D)  Employee Rights and Responsibilities Act of 1983E) B) and C)
F) None of the above

Question 19

The U.S.Supreme Court has ruled that women cannot be barred from "men only" clubs where,in the past,business contacts are often made and business activity occurs.

Accepted Answer

A) True 
 B)False

Question 20

If a firm wants to know why valuable employees are leaving the company,it will conduct ___________.

Accepted Answer

A)  performance appraisals
B)  job inventories
C)  job simulations
D)  exit interviewsE) B) and C)
F) All of the above

Exam 11: Human Resource Management: Finding and Keeping the Best Employees

Almost 10 million U.S.workers now telecommute,working several days each month,at home.

Correct AnswerverifiedShow Answer

Many firms are now contracting with outside companies to administer their employee benefits plans.

Correct AnswerverifiedShow Answer

If a firm wants to know why valuable employees are leaving the company,it will conduct ___________.

Correct AnswerverifiedShow Answer

A disadvantage of job sharing is that it requires a firm to hire,train,motivate,and supervise more employees.

Correct AnswerverifiedShow Answer

Discrimination against whites and males is referred to as:

Correct AnswerverifiedShow Answer

Job rotation helps lower-level managers prepare for higher-level positions by:

Correct AnswerverifiedShow Answer

Most workers resist taking advantage of flexible work schedules because:

Correct AnswerverifiedShow Answer

The U.S.Supreme Court has ruled that women cannot be barred from "men only" clubs where,in the past,business contacts are often made and business activity occurs.

Correct AnswerverifiedShow Answer

A ____________ is a statement that identifies the minimum qualifications required of a worker in order to perform a specific job.

Correct AnswerverifiedShow Answer

The ____________ protects individuals over the age of 40 from discrimination based on age with respect to issues such as hiring,promotions,job benefits,and assignments.

Correct AnswerverifiedShow Answer

Which of the following is an external recruitment source?

Correct AnswerverifiedShow Answer

The Hay compensation system gives managers the flexibility to adjust pay for workers to reflect the value of their contribution to the firm.

Correct AnswerverifiedShow Answer

The ultimate resource of a firm is its:

Correct AnswerverifiedShow Answer

Steve is gathering information about the names,ages,education,specialized skills,and capabilities of all of his firm's employees.The information Steve is acquiring suggests he is working on a:

Correct AnswerverifiedShow Answer

In a(n) ______________ an inexperienced worker learns by working alongside an experienced employee to master the skills and procedures of a craft.

Correct AnswerverifiedShow Answer

Recent court cases include drug-addicted employees who claim their addiction is an illness,and therefore,they are protected from wrongful discharge under the American with Disabilities Act.

Correct AnswerverifiedShow Answer

The most common reason for hiring contingent workers is that they improve worker morale.

Correct AnswerverifiedShow Answer

Affirmative action programs are the least controversial method of correcting job inequities created by past discrimination.

Correct AnswerverifiedShow Answer

The information contained in performance appraisals helps managers:

Correct AnswerverifiedShow Answer

The human resource manager's job is easier today than it was in the past because a growing percentage of the work force is highly educated and well-prepared for jobs in the contemporary business environment.

Correct AnswerverifiedShow Answer

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