Question 1

Which of the following refers to a list of the tasks,duties,and responsibilities that a job entails?

Accepted Answer

A)   job evaluation
B)   job description
C)   utilization analysis
D)   conjoint analysis
E)   job standardization.F) C) and E)
G) A) and B)

Question 2

A _____ is a list of the knowledge,skills,abilities,and other characteristics (KSAOs) that an individual must have to perform a particular job.

Accepted Answer

A)   job rotation
B)   job definition
C)   job evaluation
D)   job scope
E)   job specificationF) C) and D)
G) B) and C)

Question 3

Which of the following is true of O*NET?

Accepted Answer

A)   It provides listings of fixed job titles and narrow task descriptions.
B)   It uses a common language that generalizes across jobs to describe the abilities, work styles, work activities, and work context required for various occupations.
C)   It represents the first attempt made by the U.S. Department of Labor to match the demand and supply of labor.
D)   It uses a popular Internet-based software platform to provide information about the availability of qualified labor for governmental professions only.
E)   It was created by the U.S. Department of Labor in the 1930s as a vehicle for helping the new public employment system link the demand and the supply of skills in the U.S. workforce.F) B) and E)
G) None of the above

Question 4

Which of the following job analysis methods requires subject-matter experts to evaluate a job in terms of abilities required to perform the job?

Accepted Answer

A)   Work Sampling Technique
B)   Participatory Observation Technique
C)   Fleishman Job Analysis System
D)   Position Analysis Questionnaire
E)   Conjoint Analysis TechniqueF) B) and E)
G) A) and E)

Question 5

Industrial engineering provides the best way to motivate employees by adding meaning to their jobs.

Accepted Answer

A) True 
 B)False

Question 6

Job analysis can only be performed by certified external analysts of the U.S.Department of Labor.

Accepted Answer

A) True 
 B)False

Question 7

To gather information about worker requirements,the Fleishman Job Analysis System typically asks _____ to evaluate a job in terms of the abilities required to perform the job.

Accepted Answer

A)   subject-matter experts
B)   supervisors
C)   HR specialists
D)   external analysts
E)   the top managementF) B) and D)
G) All of the above

Question 8

Incumbents are the best source of information for a job analysis.

Accepted Answer

A) True 
 B)False

Question 9

Jobs that have survived the downsizing of recession tend to have a narrower scope of responsibilities coupled with increased supervision.

Accepted Answer

A) True 
 B)False

Question 10

The process of analyzing the tasks necessary for the production of a product or service is termed as _____.

Accepted Answer

A)   ergonomics
B)   work flow design
C)   utilization analysis
D)   industrial engineering
E)   break-even analysisF) A) and E)
G) A) and B)

Question 11

The expanded use of "project-based" organizational structures has reduced the need for analysis of work flows.

Accepted Answer

A) True 
 B)False

Question 12

Describe the relationship between work flow design and an organization's structure.

Accepted Answer

Work flow takes place in the context of ...

Question 13

All job descriptions within an organization should follow the same format.

Accepted Answer

A) True 
 B)False

Question 14

Skill is defined as _____.

Accepted Answer

A)   the past experience a person has in performing similar jobs
B)   the factual or procedural information that is necessary for successfully performing a task
C)   an individual's level of proficiency at performing a particular task
D)   the personality traits such as someone's persistence or motivation to achieve
E)   the tangible aspects of an employee's abilities like licenses or certificationsF) A) and E)
G) C) and E)

Question 15

The Occupational Information Network relies on fixed job titles and narrow task descriptions to describe the occupational requirements.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following is true of the Position Analysis Questionnaire (PAQ) ?

Accepted Answer

A)   It considers only the inputs of a work process, ignoring the outputs.
B)   PAQ reports provide concrete recommendations useful for writing job descriptions or redesigning jobs.
C)   PAQ ratings cannot be used to compare dissimilar jobs.
D)   The descriptions in the PAQ reports are very clear and specific.
E)   The PAQ is meant to be completed only by job analysts trained in this method.F) A) and D)
G) A) and C)

Question 17

_____ are the activities that a team's members engage in to produce a given output.

Accepted Answer

A)   Work processes
B)   Task identities
C)   Group dynamics
D)   Job analyses
E)   Ergonomic activitiesF) D) and E)
G) None of the above

Question 18

Which of the following steps can an organization take to enrich manufacturing jobs for its employees?

Accepted Answer

A)   Divide tasks among employees in great detail.
B)   Carry out time-and-motion studies to identify one best way to perform a job.
C)   Make the tasks repetitive and simple to avoid errors.
D)   Give employees more authority to manage the production process.
E)   Encourage job specialization and division of labor.F) A) and B)
G) C) and D)

Question 19

OSHA's role in ergonomics in occupational settings is restricted to setting guidelines and inspecting instances of violation.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following best defines competency?

Accepted Answer

A)   It is the set of duties performed by a particular team.
B)   It is the list of tasks, duties, and responsibilities (TDRs)  that a particular job entails.
C)   It is the set of related duties for accomplishing work.
D)   It is the activity that a work unit's members engage in to produce a given output.
E)   It is an area of personal capability that enables employees to perform successfully.F) D) and E)
G) B) and E)

Exam 4: Analyzing Work and Designing Jobs

Job analysis can only be performed by certified external analysts of the U.S.Department of Labor.

Correct AnswerverifiedShow Answer

Which of the following steps can an organization take to enrich manufacturing jobs for its employees?

Correct AnswerverifiedShow Answer

A _____ is a list of the knowledge,skills,abilities,and other characteristics (KSAOs) that an individual must have to perform a particular job.

Correct AnswerverifiedShow Answer

Which of the following best defines competency?

Correct AnswerverifiedShow Answer

Which of the following refers to a list of the tasks,duties,and responsibilities that a job entails?

Correct AnswerverifiedShow Answer

Which of the following is true of O*NET?

Correct AnswerverifiedShow Answer

Describe the relationship between work flow design and an organization's structure.

Correct AnswerverifiedWork flow takes place in the context of ...View AnswerShow Answer

Incumbents are the best source of information for a job analysis.

Correct AnswerverifiedShow Answer

The process of analyzing the tasks necessary for the production of a product or service is termed as _____.

Correct AnswerverifiedShow Answer

The Occupational Information Network relies on fixed job titles and narrow task descriptions to describe the occupational requirements.

Correct AnswerverifiedShow Answer

Skill is defined as _____.

Correct AnswerverifiedShow Answer

Industrial engineering provides the best way to motivate employees by adding meaning to their jobs.

Correct AnswerverifiedShow Answer

Which of the following job analysis methods requires subject-matter experts to evaluate a job in terms of abilities required to perform the job?

Correct AnswerverifiedShow Answer

To gather information about worker requirements,the Fleishman Job Analysis System typically asks _____ to evaluate a job in terms of the abilities required to perform the job.

Correct AnswerverifiedShow Answer

Jobs that have survived the downsizing of recession tend to have a narrower scope of responsibilities coupled with increased supervision.

Correct AnswerverifiedShow Answer

_____ are the activities that a team's members engage in to produce a given output.

Correct AnswerverifiedShow Answer

Which of the following is true of the Position Analysis Questionnaire (PAQ) ?

Correct AnswerverifiedShow Answer

All job descriptions within an organization should follow the same format.

Correct AnswerverifiedShow Answer

The expanded use of "project-based" organizational structures has reduced the need for analysis of work flows.

Correct AnswerverifiedShow Answer

OSHA's role in ergonomics in occupational settings is restricted to setting guidelines and inspecting instances of violation.

Correct AnswerverifiedShow Answer

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Work flow takes place in the context of ...
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