Question 1

Terminating an employee for the use of illegal drugs is an example of a(n) _____ turnover.

Accepted Answer

A)   retentive
B)   external
C)   voluntary
D)   absenteeism
E)   involuntaryF) B) and D)
G) A) and C)

Question 2

Job involvement is a judgment that the organization carried out its actions in a way that took the employee's feelings into account.

Accepted Answer

A) True 
 B)False

Question 3

The _____ emphasizes specific aspects of satisfaction-pay,the work itself,supervision,co-workers,and promotions.

Accepted Answer

A)   outplacement policy
B)   employee assistance program
C)   job description index
D)   novated lease system
E)   profit-sharing programF) A) and D)
G) None of the above

Question 4

The Worker Adjustment Retraining and Notification Act requires that:

Accepted Answer

A)   organizations with unionized operations negotiate any closings or layoffs that will affect employees within the bargaining unit.
B)   organizations with more than 100 employees conduct and publicize the results of an environmental, community impact study before a plant closing that will affect at least 50 full-time employees.
C)   organizations with 50 or more employees and $10,000 or more in federal contracts prepare and post an affirmation plan.
D)   organizations with more than 100 employees give 60 days' notice before any closings or layoffs that will affect at least 50 full-time employees.
E)   organizations with more than 50 employees give at least 30 days' notice before any closings or layoffs that will affect all full-time employees.F) C) and E)
G) B) and C)

Question 5

Although the rate of inflation is only 2 percent,Jessie receives a 6 percent increase in salary.She is nonetheless dissatisfied with her salary increase due to Norvin's,whose job designation is similar to Jessie's,9 percent increase.Jessie is likely to contend that there is a lack of:

Accepted Answer

A)   employment-at-will.
B)   outcome fairness.
C)   procedural justice.
D)   interactional justice.
E)   fair representation.F) D) and E)
G) A) and B)

Question 6

Low job involvement and low organizational commitment are:

Accepted Answer

A)   essentially the same thing.
B)   examples of psychological withdrawal.
C)   examples of physical withdrawal that are related to job dissatisfaction.
D)   examples of behavior change.
E)   examples of physiological withdrawal.F) A) and D)
G) A) and C)

Question 7

Foreign assignments can be highly disruptive to family members,and the resulting role _____ is the top reason that people quit overseas assignments.

Accepted Answer

A)   autonomy
B)   overload
C)   underload
D)   ambiguity
E)   conflictF) C) and D)
G) A) and B)

Question 8

The amount of income associated with each job is called the:

Accepted Answer

A)   pay rank.
B)   pay status.
C)   pay differential.
D)   incentive pay.
E)   pay level.F) A) and B)
G) A) and C)

Question 9

Discuss the following approaches to discipline: hot-stove rule and progressive discipline.

Accepted Answer

According to the hot-stove rule,discipli...

Question 10

_____ is an employee's recognition that demands of the job are incompatible or contradictory.

Accepted Answer

A)   Role conflict
B)   Role overload
C)   Role underload
D)   Role ambiguity
E)   Role autonomyF) B) and C)
G) B) and D)

Question 11

Creating a formal discipline process is a primary responsibility of the human resource department.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following is an example of alternative dispute resolution method?

Accepted Answer

A)   Carve-out
B)   Employment assistance programs
C)   Benchmarking
D)   Arbitration
E)   Outplacement counselingF) B) and E)
G) All of the above

Question 13

_____ is uncertainty about what the organization and others expect from the employee in terms of what to do or how to do it.

Accepted Answer

A)   Role underload
B)   Role ambiguity
C)   Role conflict
D)   Role overload
E)   Role autonomyF) B) and E)
G) B) and D)

Question 14

When employees initiate a turnover,when the organization would prefer to keep them,it is called _____ turnover.

Accepted Answer

A)   dysfunctional
B)   involuntary
C)   retentive
D)   external
E)   voluntaryF) C) and D)
G) C) and E)

Question 15

The Fair Labor Standards Act exempts managers and professionals from its requirement that the company pay overtime to employees who work more than a 40-hour week.

Accepted Answer

A) True 
 B)False

Question 16

_____ can uncover reasons why employees leave and perhaps set the stage for some of them to return.

Accepted Answer

A)   Mock interviews
B)   Job Descriptive Indices
C)   Pay Satisfaction Questionnaires
D)   Exit interviews
E)   Summary dismissalsF) B) and C)
G) A) and E)

Question 17

Generally,organizations encourage voluntary turnover among top management since it is inexpensive.

Accepted Answer

A) True 
 B)False

Question 18

When a decision to discharge an employee is explained and implemented in a fashion that is socially sensitive,considerate,and empathetic,it fulfills the principle of outcome fairness.

Accepted Answer

A) True 
 B)False

Question 19

Procedural justice is a judgment that takes employees' feelings into account while carrying out discharge actions.

Accepted Answer

A) True 
 B)False

Question 20

Role conflict is uncertainty about what the organization and others expect from the employee in terms of what to do or how to do it.

Accepted Answer

A) True 
 B)False

Exam 10: Separating and Retaining Employees

Discuss the following approaches to discipline: hot-stove rule and progressive discipline.

Correct AnswerverifiedAccording to the hot-stove rule,discipli...View AnswerShow Answer

Procedural justice is a judgment that takes employees' feelings into account while carrying out discharge actions.

Correct AnswerverifiedShow Answer

Although the rate of inflation is only 2 percent,Jessie receives a 6 percent increase in salary.She is nonetheless dissatisfied with her salary increase due to Norvin's,whose job designation is similar to Jessie's,9 percent increase.Jessie is likely to contend that there is a lack of:

Correct AnswerverifiedShow Answer

Creating a formal discipline process is a primary responsibility of the human resource department.

Correct AnswerverifiedShow Answer

_____ is an employee's recognition that demands of the job are incompatible or contradictory.

Correct AnswerverifiedShow Answer

The amount of income associated with each job is called the:

Correct AnswerverifiedShow Answer

Job involvement is a judgment that the organization carried out its actions in a way that took the employee's feelings into account.

Correct AnswerverifiedShow Answer

Low job involvement and low organizational commitment are:

Correct AnswerverifiedShow Answer

When employees initiate a turnover,when the organization would prefer to keep them,it is called _____ turnover.

Correct AnswerverifiedShow Answer

Foreign assignments can be highly disruptive to family members,and the resulting role _____ is the top reason that people quit overseas assignments.

Correct AnswerverifiedShow Answer

Role conflict is uncertainty about what the organization and others expect from the employee in terms of what to do or how to do it.

Correct AnswerverifiedShow Answer

The _____ emphasizes specific aspects of satisfaction-pay,the work itself,supervision,co-workers,and promotions.

Correct AnswerverifiedShow Answer

Generally,organizations encourage voluntary turnover among top management since it is inexpensive.

Correct AnswerverifiedShow Answer

The Fair Labor Standards Act exempts managers and professionals from its requirement that the company pay overtime to employees who work more than a 40-hour week.

Correct AnswerverifiedShow Answer

The Worker Adjustment Retraining and Notification Act requires that:

Correct AnswerverifiedShow Answer

_____ can uncover reasons why employees leave and perhaps set the stage for some of them to return.

Correct AnswerverifiedShow Answer

Terminating an employee for the use of illegal drugs is an example of a(n) _____ turnover.

Correct AnswerverifiedShow Answer

Which of the following is an example of alternative dispute resolution method?

Correct AnswerverifiedShow Answer

When a decision to discharge an employee is explained and implemented in a fashion that is socially sensitive,considerate,and empathetic,it fulfills the principle of outcome fairness.

Correct AnswerverifiedShow Answer

_____ is uncertainty about what the organization and others expect from the employee in terms of what to do or how to do it.

Correct AnswerverifiedShow Answer

Correct Answer
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