Question 1

What is an advantage of using RFID over traditional bar codes?

Accepted Answer

A)   RFID eliminates the bullwhip effect.
B)   RFID technology is expensive.
C)   RFID holds more data stored on the device.
D)   RFID makes tagging and pricing at DCs unnecessary.E) A) and D)
F) C) and D)

Question 2

The retailer's order is transmitted to the distribution system via computers.Then,the computer at the distribution center creates a _____,a document or display on a screen in the forklift truck that indicates how many cartons to get from specific storage areas.

Accepted Answer

A)   selection order
B)   pick ticket
C)   requisition order
D)   sorting order
E)   selection listF) All of the above
G) A) and E)

Question 3

Which of the following statements best describes logistics?

Accepted Answer

A)   It is the management of merchandising products such as assortment planning and pricing adjustments.
B)   It is the management of the marketing plan for a proposed retail outlet.
C)   It is a part of the supply chain that does not impact profitability for most retailers.
D)   It is a part of the supply chain that is developed separately from the merchandising strategy.
E)   It involves the activities undertaken in the retailer's DC,in addition to managing inbound and outbound transportation.F) A) and E)
G) B) and D)

Question 4

For fashion merchandise,where there is only one shipment of the product or collection,the best supply chain method to use is the _____.

Accepted Answer

A)   cross check logistic strategy
B)   pull supply chain strategy
C)   cost efficient logistic strategy
D)   push supply chain strategy
E)   influential logistic strategyF) A) and B)
G) A) and D)

Question 5

Which of the following does not cause the bullwhip effect in an uncoordinated supply chain?

Accepted Answer

A)   Delays in transmitting orders
B)   Overreacting to shortages
C)   Ordering in batches
D)   Delays in receiving merchandise
E)   Information sharingF) B) and D)
G) A) and B)

Question 6

_____ is the computer-to-computer exchange of business documents from the retailer to the vendor,and vendor to retailer.

Accepted Answer

A)   Automated replenishment system
B)   Universal Product Code (UP
C)  system
C)   Electronic data interchange (EDI) system
D)   Point of sale (POS) 
E)   Collaborative planning,forecasting,and replenishment (CPFR) F) A) and D)
G) B) and D)

Question 7

Identify and describe the vendor-managed inventory approach.

Accepted Answer

Vendor-managed inventory (VMI)is an appr...

Question 8

Differentiate between pack verification and ship verification.

Accepted Answer

Pack verification happens after a worker...

Question 9

Which of the following statements is a method for improving net profit margin?

Accepted Answer

A)   It can be improved by decreasing the gross margin and lowering sales.
B)   It can be improved by decreasing the gross margin and increasing expenses.
C)   It can be improved by decreasing the net margin and lowering expenses.
D)   It can be improved by increasing the gross margin and lowering expenses.
E)   It can be improved by increasing the net margin and lowering sales.F) A) and C)
G) All of the above

Question 10

Fewer stockouts and tailored assortments translate into _____.

Accepted Answer

A)   lower sales
B)   higher costs
C)   higher inventory turnover
D)   higher prices for retailers
E)   lower employee productivityF) B) and D)
G) A) and E)

Question 11

Jane visits the local supermarket to purchase caviar for a dinner party.Upon enquiry,she finds out that caviar is sold out.Which of the following terms best describes this situation?

Accepted Answer

A)   Stockout
B)   Excess supply
C)   Overstock
D)   B-stock
E)   ObsolescenceF) All of the above
G) B) and D)

Question 12

Compare and contrast the push and pull supply chain methods.

Accepted Answer

Pull supply chain is a supply chain in w...

Question 13

_____ is a set of activities and techniques firms employ to efficiently and effectively manage the flow of merchandise from the vendors to the retailer's customers.

Accepted Answer

A)   Enterprise feedback management
B)   Supply chain management
C)   Total quality management
D)   Customer relationship management
E)   Employee experience managementF) A) and E)
G) B) and E)

Question 14

_____ is the sharing of forecasts and related business information between retailers and vendors to improve supply chain efficiency and product replenishment.

Accepted Answer

A)   Automated replenishment system
B)   Universal Product Code (UP
C)  system
C)   Electronic data interchange (EDI) system
D)   Point-of-sale (POS) 
E)   Collaborative planning,forecasting,and replenishment (CPFR) F) C) and E)
G) A) and E)

Question 15

The buildup of inventory in an uncoordinated channel is called the bell-curve effect.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following terms describe the process of moving returned goods to the retailer from the consumer to the DC and then to the vendor for the purpose of capturing value or proper disposal?

Accepted Answer

A)   Ticketing
B)   Reverse logistics
C)   Marking
D)   Cross-docking
E)   Exception management logisticsF) A) and D)
G) C) and D)

Question 17

Retailers with less sophisticated forecasting and information systems tend to use a(n) _____.

Accepted Answer

A)   cost efficient logistic strategy
B)   cross check logistic strategy
C)   influential logistic strategy
D)   pull supply chain
E)   push supply chainF) B) and E)
G) D) and E)

Question 18

Identify what is "floor-ready" merchandise and describe the tasks that are completed at the distribution center to prepare merchandise to be "floor ready".

Accepted Answer

Floor-ready merchandise is merchandise t...

Question 19

When the law office of Dewey,Cheatham,and Howe received the case of legal paper it had ordered from an internet office supply retailer,the office manager was dismayed to find the paper was pink even though it was marked white.The office manager packed the paper and sent it back to the retailer who in turn sent it back to the vendor.This is an example of:

Accepted Answer

A)   resourcing.
B)   backwards distribution.
C)   reverse logistics.
D)   backwards handling.
E)   demarketing.F) D) and E)
G) A) and B)

Question 20

Electronic data interchange (EDI)is a set of activities and techniques firms employ to efficiently and effectively manage the flow of merchandise from the vendors to the retailer's customers.

Accepted Answer

A) True 
 B)False

Exam 10: Information Systems and Supply Chain Management

Which of the following does not cause the bullwhip effect in an uncoordinated supply chain?

Correct Answer
verified

The retailer's order is transmitted to the distribution system via computers.Then,the computer at the distribution center creates a _____,a document or display on a screen in the forklift truck that indicates how many cartons to get from specific storage areas.

Correct Answer
verified

Jane visits the local supermarket to purchase caviar for a dinner party.Upon enquiry,she finds out that caviar is sold out.Which of the following terms best describes this situation?

Correct Answer
verified

Which of the following terms describe the process of moving returned goods to the retailer from the consumer to the DC and then to the vendor for the purpose of capturing value or proper disposal?

Correct Answer
verified

_____ is a set of activities and techniques firms employ to efficiently and effectively manage the flow of merchandise from the vendors to the retailer's customers.

Correct Answer
verified

Compare and contrast the push and pull supply chain methods.

Correct Answer
verified
Pull supply chain is a supply chain in w...
View Answer

Retailers with less sophisticated forecasting and information systems tend to use a(n) _____.

Correct Answer
verified

Which of the following statements best describes logistics?

Correct Answer
verified

Identify and describe the vendor-managed inventory approach.

Correct Answer
verified
Vendor-managed inventory (VMI)is an appr...
View Answer

Electronic data interchange (EDI)is a set of activities and techniques firms employ to efficiently and effectively manage the flow of merchandise from the vendors to the retailer's customers.

Correct Answer
verified

_____ is the sharing of forecasts and related business information between retailers and vendors to improve supply chain efficiency and product replenishment.

Correct Answer
verified

For fashion merchandise,where there is only one shipment of the product or collection,the best supply chain method to use is the _____.

Correct Answer
verified

Correct Answer
verified

_____ is the computer-to-computer exchange of business documents from the retailer to the vendor,and vendor to retailer.

Correct Answer
verified

Which of the following statements is a method for improving net profit margin?

Correct Answer
verified

What is an advantage of using RFID over traditional bar codes?

Correct Answer
verified

Identify what is "floor-ready" merchandise and describe the tasks that are completed at the distribution center to prepare merchandise to be "floor ready".

Correct Answer
verified
Floor-ready merchandise is merchandise t...
View Answer

Differentiate between pack verification and ship verification.

Correct Answer
verified
Pack verification happens after a worker...
View Answer

Fewer stockouts and tailored assortments translate into _____.

Correct Answer
verified

The buildup of inventory in an uncoordinated channel is called the bell-curve effect.

Correct Answer
verified

Exam 10: Information Systems and Supply Chain Management

Which of the following does not cause the bullwhip effect in an uncoordinated supply chain?

Correct AnswerverifiedShow Answer

The retailer's order is transmitted to the distribution system via computers.Then,the computer at the distribution center creates a _____,a document or display on a screen in the forklift truck that indicates how many cartons to get from specific storage areas.

Correct AnswerverifiedShow Answer

Jane visits the local supermarket to purchase caviar for a dinner party.Upon enquiry,she finds out that caviar is sold out.Which of the following terms best describes this situation?

Correct AnswerverifiedShow Answer

Which of the following terms describe the process of moving returned goods to the retailer from the consumer to the DC and then to the vendor for the purpose of capturing value or proper disposal?

Correct AnswerverifiedShow Answer

_____ is a set of activities and techniques firms employ to efficiently and effectively manage the flow of merchandise from the vendors to the retailer's customers.

Correct AnswerverifiedShow Answer

Compare and contrast the push and pull supply chain methods.

Correct AnswerverifiedPull supply chain is a supply chain in w...View AnswerShow Answer

Retailers with less sophisticated forecasting and information systems tend to use a(n) _____.

Correct AnswerverifiedShow Answer

Which of the following statements best describes logistics?

Correct AnswerverifiedShow Answer

Identify and describe the vendor-managed inventory approach.

Correct AnswerverifiedVendor-managed inventory (VMI)is an appr...View AnswerShow Answer

Electronic data interchange (EDI)is a set of activities and techniques firms employ to efficiently and effectively manage the flow of merchandise from the vendors to the retailer's customers.

Correct AnswerverifiedShow Answer

_____ is the sharing of forecasts and related business information between retailers and vendors to improve supply chain efficiency and product replenishment.

Correct AnswerverifiedShow Answer

For fashion merchandise,where there is only one shipment of the product or collection,the best supply chain method to use is the _____.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

_____ is the computer-to-computer exchange of business documents from the retailer to the vendor,and vendor to retailer.

Correct AnswerverifiedShow Answer

Which of the following statements is a method for improving net profit margin?

Correct AnswerverifiedShow Answer

What is an advantage of using RFID over traditional bar codes?

Correct AnswerverifiedShow Answer

Identify what is "floor-ready" merchandise and describe the tasks that are completed at the distribution center to prepare merchandise to be "floor ready".

Correct AnswerverifiedFloor-ready merchandise is merchandise t...View AnswerShow Answer

Differentiate between pack verification and ship verification.

Correct AnswerverifiedPack verification happens after a worker...View AnswerShow Answer

Fewer stockouts and tailored assortments translate into _____.

Correct AnswerverifiedShow Answer

The buildup of inventory in an uncoordinated channel is called the bell-curve effect.

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Pull supply chain is a supply chain in w...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Vendor-managed inventory (VMI)is an appr...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Floor-ready merchandise is merchandise t...
View Answer

Correct Answer
verified
Pack verification happens after a worker...
View Answer

Correct Answer
verified

Correct Answer
verified