Question 1

_____ justice focuses specifically on the methods used to determine the outcomes received.

Accepted Answer

A)  Outcome
B)  Distributive
C)  Procedural
D)  Interactional
E)  TaskF) A) and D)
G) A) and E) C

Question 2

Which act allowed for jury trials and punitive damages in wrongful discharge suits?

Accepted Answer

A)  Civil Rights Act of 1991
B)  Americans with Disabilities Act of 1990
C)  Equal Pay Act of 1963
D)  The Whistleblower Protection Act of 1989
E)  The Employee Protection Act of 1993F) A) and D)
G) A) and B)

Question 3

A systematic survey program allows a company to check for differences between units and hence benchmark "best practices" that might be generalized across units.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following suits can be filed as a civil rights infringement if the person discharged is a member of a protected group?

Accepted Answer

A)  Discrimination
B)  Rightful discharge
C)  Encroachment
D)  Unethical practice
E)  Wrongful dischargeF) B) and C)
G) B) and D)

Question 5

If job conditions cannot be changed, a dissatisfied worker may be able to solve the problem by leaving the job.

Accepted Answer

A) True 
 B)False

Question 6

Low job involvement and low organizational commitment are:

Accepted Answer

A)  essentially the same thing.
B)  forms of psychological disengagement.
C)  examples of physical withdrawal that are related to job dissatisfaction.
D)  examples of physiological job withdrawal.
E)  examples of behavioral changes.F) A) and C)
G) A) and D)

Question 7

Negative affectivity is related to dissatisfaction caused by:

Accepted Answer

A)  social environment.
B)  characteristics of individuals.
C)  organizational roles.
D)  political environment.
E)  company ethics.F) A) and B)
G) A) and C)

Question 8

If applicants or job incumbents conclude that their health or lives are at risk because of the job, attracting and retaining workers will be impossible.

Accepted Answer

A) True 
 B)False

Question 9

Progressive punitive measures and documentation of work rules and job descriptions are the two central components of _____ programs.

Accepted Answer

A)  termination process
B)  outcome justice
C)  effective discipline
D)  procedural justice
E)  discharge justiceF) A) and B)
G) A) and C)

Question 10

Which of the following is a disadvantage of flexible work policy in an organization?

Accepted Answer

A)  It fails to attract potential job applicants.
B)  Reduction in organizational citizenship behaviors.
C)  It increases absenteeism.
D)  It results in lower levels of employee commitment to the organization.
E)  Scheduling work and reporting requirements is not an easy task for the managers.F) B) and E)
G) C) and E)

Question 11

In Hermo & Thermo, Laurel values high pay above all else; Jack values the opportunity to travel; and John values staying within his home geographic region. All employees are able to fulfill their respective values through their jobs. This exemplifies:

Accepted Answer

A)  job withdrawal.
B)  job involvement.
C)  job satisfaction.
D)  social environment.
E)  organizational commitment.F) A) and D)
G) A) and B)

Question 12

A situation where one person is losing his/her job while others are not is conducive to perceptions of _____ on the part of the discharged employee.

Accepted Answer

A)  structural unfairness
B)  process unfairness
C)  procedural unfairness
D)  outcome unfairness
E)  task unfairnessF) A) and E)
G) D) and E)

Question 13

Which of the following programs provides increased opportunities for workers to have input into important organizational decisions that involve their work, and have been found to reduce role conflict and ambiguity?

Accepted Answer

A)  Prosocial motivation program
B)  Team building program
C)  Job enrichment program
D)  Job rotation program
E)  Work complication programF) A) and C)
G) C) and D)

Question 14

Although the rate of inflation is only 2 percent, Kayla receives a 6 percent increase in salary. But she is dissatisfied with her salary increase due to Bob's 9 percent increase. Kayla would contend that there is a lack of:

Accepted Answer

A)  perceptual justice.
B)  outcome fairness.
C)  procedural justice.
D)  interactional justice.
E)  task justice.F) A) and B)
G) B) and D)

Question 15

Peer review, mediation, and arbitration are stages of:

Accepted Answer

A)  grievance steps.
B)  alternative dispute resolution.
C)  collective bargaining approaches.
D)  negotiation strategies.
E)  appealers' procedural system.F) C) and D)
G) A) and E) B

Question 16

Wrongful discharge suits can be filed as a civil rights infringement if the person discharged is a member of a protected group.

Accepted Answer

A) True 
 B)False

Question 17

_____ interviews with departing workers can be a valuable tool for uncovering systematic concerns that are driving retention problems.

Accepted Answer

A)  Behavioral
B)  Retention
C)  Exit
D)  Mock
E)  DischargeF) C) and E)
G) C) and D)

Question 18

A person's frame of reference:

Accepted Answer

A)  is not likely to influence a person's perceptions.
B)  is a standard point that serves as a comparison for other points and thus provides meaning.
C)  usually reflects some unusual experience in the person's past.
D)  is a person's basic personality trait that influences how he/she perceives the world.
E)  always matches his/her peer's frame of reference.F) C) and E)
G) A) and B) B

Question 19

Given EAPs' limited amount of options and constant nature, we need to occasionally analyze their effectiveness.

Accepted Answer

A) True 
 B)False

Question 20

What are the four stages through which an alternative dispute resolution proceeds?

Accepted Answer

An alternative dispute resolution (ADR)i...

Exam 10: Employee Separation and Retention

_____ justice focuses specifically on the methods used to determine the outcomes received.

Correct AnswerverifiedC

Which act allowed for jury trials and punitive damages in wrongful discharge suits?

Correct AnswerverifiedShow Answer

A systematic survey program allows a company to check for differences between units and hence benchmark "best practices" that might be generalized across units.

Correct AnswerverifiedShow Answer

Which of the following suits can be filed as a civil rights infringement if the person discharged is a member of a protected group?

Correct AnswerverifiedShow Answer

If job conditions cannot be changed, a dissatisfied worker may be able to solve the problem by leaving the job.

Correct AnswerverifiedShow Answer

Low job involvement and low organizational commitment are:

Correct AnswerverifiedShow Answer

Negative affectivity is related to dissatisfaction caused by:

Correct AnswerverifiedShow Answer

If applicants or job incumbents conclude that their health or lives are at risk because of the job, attracting and retaining workers will be impossible.

Correct AnswerverifiedShow Answer

Progressive punitive measures and documentation of work rules and job descriptions are the two central components of _____ programs.

Correct AnswerverifiedShow Answer

Which of the following is a disadvantage of flexible work policy in an organization?

Correct AnswerverifiedShow Answer

In Hermo & Thermo, Laurel values high pay above all else; Jack values the opportunity to travel; and John values staying within his home geographic region. All employees are able to fulfill their respective values through their jobs. This exemplifies:

Correct AnswerverifiedShow Answer

A situation where one person is losing his/her job while others are not is conducive to perceptions of _____ on the part of the discharged employee.

Correct AnswerverifiedShow Answer

Which of the following programs provides increased opportunities for workers to have input into important organizational decisions that involve their work, and have been found to reduce role conflict and ambiguity?

Correct AnswerverifiedShow Answer

Although the rate of inflation is only 2 percent, Kayla receives a 6 percent increase in salary. But she is dissatisfied with her salary increase due to Bob's 9 percent increase. Kayla would contend that there is a lack of:

Correct AnswerverifiedShow Answer

Peer review, mediation, and arbitration are stages of:

Correct AnswerverifiedB

Wrongful discharge suits can be filed as a civil rights infringement if the person discharged is a member of a protected group.

Correct AnswerverifiedShow Answer

_____ interviews with departing workers can be a valuable tool for uncovering systematic concerns that are driving retention problems.

Correct AnswerverifiedShow Answer

A person's frame of reference:

Correct AnswerverifiedB

Given EAPs' limited amount of options and constant nature, we need to occasionally analyze their effectiveness.

Correct AnswerverifiedShow Answer

What are the four stages through which an alternative dispute resolution proceeds?

Correct AnswerverifiedAn alternative dispute resolution (ADR)i...View AnswerShow Answer

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An alternative dispute resolution (ADR)i...
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