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Although innovation strategies may not work in the long run, overriding short-term reasons compel firms to introduce new products and services.

A) True
B) False

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One of the key characteristics of brainstorming sessions is that bad ideas should be immediately rejected so the group can focus its attention on good ideas.

A) True
B) False

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Which of the following is true of profits in the maturity stage of the product life cycle?


A) They are negative.
B) They are low.
C) They peak or are declining.
D) They are rapidly rising.
E) They are slowing rising.

F) A) and D)
G) B) and E)

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All of the following are benefits of new product development to a firm except


A) reducing the costs of production.
B) satisfying the changing needs of current and new customers.
C) avoiding market saturation from products that have been on the market for a long time.
D) creating diversification and reducing risk.
E) keeping up in a market with short product life cycles where sales come mostly from new products.

F) A) and B)
G) A) and C)

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A

Laptop computers, personal digital assistants, and cellular phones were all readily accepted and diffused in U.S. markets where business and personal lifestyles tend to be faster-paced, compared to many other areas in the world. These products offered ________ with consumers' needs and priorities.


A) relative positioning
B) compatibility
C) observability
D) complexity
E) trialability

F) B) and D)
G) A) and B)

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Computer game companies constantly monitor computer game-related blogs keeping track of the latest hot products, because they know that their customers crave the "latest and greatest" games. They use this information to create new products that primarily provide the benefit of


A) keeping up in a market where sales come mostly from new products.
B) satisfying the changing needs of former customers.
C) avoiding market penetration from products that have been on the market for a long time.
D) creating diversification and reducing risk.
E) taking advantage of a long product cycle.

F) C) and E)
G) A) and C)

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Which of the following adopter categories refers to the last large group of buyers to enter a new product market?


A) late majority
B) early majority
C) laggards
D) early adopters
E) innovators

F) A) and B)
G) All of the above

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By the time BMW got into the mini-SUV market, sales had leveled off and were even starting to decline. BMW had to target its marketing efforts toward the ________ adopters.


A) innovator
B) laggard
C) late majority
D) early majority
E) early adopter

F) B) and E)
G) A) and D)

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At the end of a brainstorming session, participants are often asked to


A) identify the worst ideas.
B) defer to management for the final decision.
C) identify which ideas each person proposed.
D) vote on the best ideas.
E) propose one more new idea each.

F) None of the above
G) A) and C)

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In the diffusion of innovation process, innovators enjoy taking risks and are regarded as highly knowledgeable. Marketers want to identify innovators because


A) they prefer products from established market leaders.
B) other consumers defer to their judgment, creating the opportunity for word-of-mouth referrals.
C) they are especially price conscious.
D) they are easily influenced by reminder advertising.
E) they encourage competitors to enter the market.

F) A) and B)
G) C) and E)

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As soon as she saw one, Hillary wanted a flat-screen television, but she was worried about making the wrong choice. She waited until there were alternatives in the market with lower prices and improved quality. Hillary is part of the ________ diffusion of innovation group.


A) innovator
B) laggard
C) late majority
D) early majority
E) early adopter

F) A) and E)
G) B) and D)

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In the United States, most consumer-packaged goods found in grocery and discount stores are already in the ________ stage of the product life cycle.


A) growth
B) pioneer
C) introduction
D) decline
E) maturity

F) None of the above
G) B) and D)

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Hollywood studios typically release movies targeted toward general audiences (G- or PG-rated movies) during the summer when children are out of school. The timing of the release pertains to the product's


A) premarket test.
B) launch.
C) evaluation.
D) research and development.
E) test marketing.

F) A) and B)
G) B) and D)

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The introduction stage of the product life cycle is characterized by negative or low profits.

A) True
B) False

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When Dr. Putt invented his Eye-Over-the-Ball (EOB) golf putting device, he knew during the introductory stage


A) sales would rise quickly, profits would jump, and even laggards would buy his product.
B) sales would level off, profits would decline, and mature golfers would be attracted to his product.
C) sales would slow down, profits would peak, and early adopters of golf equipment would be his major customers.
D) sales would be low and profits nonexistent, but he would attract golf equipment innovators.
E) sales would be low, profits would be high, and all potential golfers would jump at the opportunity to buy his product.

F) C) and D)
G) A) and B)

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________ involves taking apart a product, analyzing it, and creating an improved product that does not infringe on the competitor's patents.


A) Reverse innovation
B) Reverse engineering
C) Selective dissection
D) Redistribution
E) Creative destruction

F) C) and E)
G) A) and C)

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B

During this stage of the product life cycle, profits rise rapidly, along with sales, and most adopters are characterized as early or early majority adopters.


A) innovation
B) introduction
C) maturity
D) early maturity
E) growth

F) None of the above
G) B) and E)

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E

Many restaurants offer daily specials, appetizers, entrees, and desserts not listed on their standard menu. These daily specials primarily provide the new product benefit of


A) keeping up in a market where sales come mostly from new products.
B) satisfying the changing needs of current and new customers.
C) avoiding market saturation from products that have been on the market for a long time.
D) creating diversification and reducing risk.
E) reduction in cost of ingredients.

F) B) and D)
G) A) and D)

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The failure rate for new products is high.

A) True
B) False

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Early personal computer users remember the cumbersome, user-unfriendly DOS system. When Apple introduced System 1 and Microsoft introduced Windows, both of which were much easier to use, these new products diffused rapidly because of their


A) relative advantage.
B) compatibility.
C) observability.
D) associated services.
E) trialability.

F) A) and B)
G) B) and D)

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