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Exam 17: Supply Chain Management

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Question 21

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Which statement is not a correct match between technologies and their use in supply chain management?

A) EDI; direct computer-to-computer transactions
B) RFID tags; automatically reading tags for multiple items
C) ERP software; coordinating resources and functions from a shared database
D) Bar codes; battery activated for reading with wireless device
E) SRM and CRM facilitate interaction with suppliers and customers

F) A) and B)
G) C) and D)

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Question 22

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Supply chain management is collaboration among,and coordination of all the facilities and activities of companies so that market demand is met as effectively as possible.

A) True
B) False

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Question 23

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Decentralized purchasing can usually offer quicker response than centralized purchasing.

The purchasing department interfaces with the accounting,engineering design,and operations functions,along with several other functional areas.

Item fill rate refers to the time it takes to have inventory replenished from a supplier.

Japanese firms tend to use fewer vendors than many of their American counterparts.

Outsourcing refers to buying goods or services from outside sources instead of making the goods or providing the services in-house.

Which of the following is not considered an advantage of e-commerce for supply chain management?

Quick response (QR)results in frequent small-lot shipments and has the benefit of reduced reliance on forecasts.

Examination of the function of purchased parts or materials in an effort to reduce costs and/or improve performance is called:

The primary goal of purchasing is to negotiate low prices from an organization's suppliers.

The role of ERP systems in supply chain management is limited to inventory planning.

One of the major reasons for a company to adopt third party logistics (3PL)is to concentrate on one's core business.

Small businesses pay as much attention to their supply chains as large businesses.

Which of the following is the term used to describe the backward flow of goods returned by consumers or retailers?

Which technology allows companies to automatically identify,track,monitor,or locate objects within the supply chain?

Reverse logistics is the backward flow of goods returned by consumers or retailers.

Some firms use both centralized and decentralized purchasing.

Which of the following is not a benefit small businesses can derive from managing their supply chains?

Delayed differentiation/postponement is a technique to minimize the cost of providing product variety by adding differentiating features late in the supply chain.